Top 15 Salesmachine Alternative and Similar Softwares | Jan 2017

Salesmachine tells your customer success and sales team which customers they have to contact at the exact right time. Increase satisfaction and revenue. 

1. Conversocial

Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal......

2. Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

3. GoToHelpDesk.net

GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.......

4. VoxPopuli

With VoxPopuli widget you can hear your customers and find new ideas for your business, products and services. Your users want to be heard - so let them say!VoxPopuli web widget can be placed on your web pages and integrated with your web page layout. You can customize colors, translate......

5. Reamaze

Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

6. Bpm'online service

Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.Features of bpm'online customer service: 360° customer view Omnichannel communications Agent workplace Case management Knowledge management Service catalogue Business process management Synchronization and integration......

7. bxp software

Making Your Business Run Better. bxp software turns your customer data into useful information - award winning Contact Centre, CRM & e-Learning Software.......

8. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

9. UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.......

10. OpenTraits

OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

11. Banckle Feedback Capture

Banckle Feedback Capture is an effective yet secure feedback collection and management tool for any organization to collect opinions, suggestions and ideas from customers, and engaging them in business decisions to improve their company. An easy to use web-based UI allows users to categorize posts as ideas, questions or problems......

12. Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.Conversations are at the heart of your business, and Get Satisfaction makes open customer conversations the basis for a more satisfying (and need we say, cost effective) way to provide......

13. My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

14. Respond

Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers and keep them happy. Too bad 99% of social media management tools simply aren't......

15. Kikflo Live Chat

Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for......