Top 15 Autotask Alternative and Similar Softwares | Mar 2024

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service Providers to sell, implement, deliver and bill their services.
Autotask will help you improve your business performance through the automation and management of your people, projects and processes.

That means greater efficiency, and more profitability.

1. HelpDeskSaaS

HelpDeskSaaS HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use......

2. Inforobo

Inforobo Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that......

3. Helpdesk Pilot

Helpdesk Pilot Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......

4. CustomAnswers

CustomAnswers CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......

5. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

6. Scopedesk

Scopedesk Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.Scopedesk gives you an online help desk software with powerful and easy-to-use features which allows you to collaborate......

7. TrackerSuite.Net

TrackerSuite.Net TrackerSuite.Net is a suite of Web based, integrated applications for Project Management, Service Desk, Time and Expense Reporting, Purchasing, CRM, Asset Management, HR and Payment Requests.These applications integrate with email platforms including Microsoft Outlook and Lotus Notes, allowing users to surface them within their email clients. Microsoft Outlook users can......

8. UserEcho

UserEcho UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.......

9. blur Group

blur Group blur is an international e-commerce company providing a better way for business to buy or sell services. Our mission is to get every business buying or selling services online. 50,000 businesses like Amazon, eBay, Regus, Caterpillar, Argos have changed the way they buy and sell services. They find it easy,......

10. My Hall Monitor

My Hall Monitor Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

11. OpenTraits

OpenTraits OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

12. HelpSite.io

HelpSite.io HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search......

13. MSM ITSM Software

MSM ITSM Software MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution out-of-the-box......

14. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

15. UserRules

UserRules Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.......