Top 15 Most Popular Customer Support Softwares | Oct 2020

Here are the top 15 most popular customer support softwares as derived from our TpSort Score which is a continually popular score, it denotes an estimated popularity of a software.

1. LabManager

LabManager LabManager is a full-featured and powerful application designed to manage repair jobs in a laboratory. It’s designed and optimized to the needs of an IT support company, but it can be adapted for potentially any use that involves a support workflow. The app can help you organize jobs and enhance......

2. LeadSimple

LeadSimple We're raising the bar for sales in the property management industry LeadSimple was born out of our frustration in seeing property managers waste good leads and miss prime marketing opportunities.Since 2008 we've generated tens of thousands of leads for property management companies across the nation. We've been in the trenches......

3. Vision Helpdesk

Vision Helpdesk Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk)Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.2) Satellite Desk......

4. Helpdesk Pilot

Helpdesk Pilot Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......

5. Mojo Helpdesk

Mojo Helpdesk The Awesome Help Desk App for any request.Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge Base = Happy Users.Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to......

6. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

7. Bpm'online service

Bpm'online service Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.Features of bpm'online customer service: 360° customer view Omnichannel communications Agent workplace Case management Knowledge management Service catalogue Business process management Synchronization and integration......

8. MsgUs.io

MsgUs.io The "Message Us" button takes the website visitor directly to Messenger and allows them to initiate a conversation with you. Keep the conversations going even if visitors leave your website. On desktop, the person will be sent to messenger.com and on mobile to the Messenger app.......

9. Helloumi

Helloumi Helloumi is a Conversational Commerce manager that integrates the main instant messaging apps on a single platform. It allows you to talk to users in real time right where they naturally are. Multi-agent features makes it perfect for teams to efficiently support, communicate or sell. Create support tickets with its......

10. Deskulu

Deskulu Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any......

11. Starty.co Answers

Starty.co Answers Discover Answers, the powerful little $99 Q/A web application that notably improves your user’s experience.Download, install, and plug-in Answers to your existing user base.PluggableThe Answers application is designed for easy plug-in integration into your existing site. It adds its own tables to your database, accessing user data including ID, display......

12. Desk.com

Desk.com Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. Desk.com helps small businesses and growing support teams create the Happiest Customers......

13. SupportPal

SupportPal SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.SupportPal has organisations, allowing multiple users......

14. UserDeck

UserDeck UserDeck provides embedded support software that works with your existing website.......

15. Hively

Hively Simple customer feedback in emails for customer support.......