Top 15 Most Popular Helpdesk Softwares | Oct 2020

Here are the top 15 most popular helpdesk softwares as derived from our TpSort Score which is a continually popular score, it denotes an estimated popularity of a software.

1. BoardThreads

BoardThreads You'll get a new card on a list on every new email at your-address@boardthreads.com, and you can reply by commenting on that same card.No more interfaces to learn or log in to, everything happens inside Trello's easy to grasp, live and super fast interface. Manage your team as you would......

2. Kaseya Free

Kaseya Free Log into your computer from anywhere in the world for FREE. Setting up an account is simple and it only takes a few minutes. Once you create your account, log into Kaseya FREE, add your computer or invite a remote computer. The next time you are away you can login......

3. Vision Helpdesk

Vision Helpdesk Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk)Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.2) Satellite Desk......

4. Helpdesk Pilot

Helpdesk Pilot Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......

5. Mojo Helpdesk

Mojo Helpdesk The Awesome Help Desk App for any request.Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge Base = Happy Users.Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to......

6. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

7. Deskulu

Deskulu Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any......

8. Starty.co Answers

Starty.co Answers Discover Answers, the powerful little $99 Q/A web application that notably improves your user’s experience.Download, install, and plug-in Answers to your existing user base.PluggableThe Answers application is designed for easy plug-in integration into your existing site. It adds its own tables to your database, accessing user data including ID, display......

9. Desk.com

Desk.com Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. Desk.com helps small businesses and growing support teams create the Happiest Customers......

10. Lekker.io

Lekker.io Customer experience management. Taking CRM to the next level......

11. SupportPal

SupportPal SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.SupportPal has organisations, allowing multiple users......

12. X-RayPc

X-RayPc Functional * Lists active processes * List autostarting programs * Lists BHOs, Download Program Files, IE Extension plugins, etc... * Shows file size and MD5 of all files instantly * One-Click "Triage" : shows which items are "good", "bad" or "unknown" * Integrated file-uploader * Integrated deactivation and removal of......

13. Colabolo

Colabolo Colabolo is an efficient issue-tracker, project management and communication software for your team. It cuts down on email clutter and helps your team get tasks done quickly. It can also be used as a help desk tool.......

14. KronoDesk

KronoDesk Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and a searchable knowledge base. Learn how to utilize help desk software and other ticketing tools to ensure the best......

15. PhaseWare

PhaseWare PhaseWare Tracker, Event Engine, Self Service, and Live Chat:Offer 24/7/365 customer support. Communicate with your customers through multiple channels.Never let another incident fall through the cracks. Take control of your incident management process with PhaseWare.PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.......