Top 15 Scopedesk Alternative and Similar Softwares | Oct 2020

Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.
Scopedesk gives you an online help desk software with powerful and easy-to-use features which allows you to collaborate with your customers and your team members. It can be used as a simple or advanced web-based support ticket system, depending on your business needs.

1. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

2. CustomAnswers

CustomAnswers CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......

3. Beetil Service Management Software

Beetil Service Management Software IT Service Management is simplified with Beetil Service Desk software. Based on the best practices of the ITIL framework it makes ITSM easy.Beetil is ideal for any business, small or large, who wants to follow service management good practices and deliver better customer service.......

4. OpenTraits

OpenTraits OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

5. Vivantio

Vivantio The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.The Platform supports core service management features and a host of tools to allow you collaborate and support your end-customers and future-proof your investment to ensure that the system......

6. My Hall Monitor

My Hall Monitor Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

7. Enchant

Enchant Simple customer support for growing teams. It's like gmail on steroids!Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.To your customers, it's just email. They will never see a ticket number and will never have to log into anything!......

8. ResponseTek

ResponseTek ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......

9. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

10. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

11. UserEcho

UserEcho UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.......

12. Clarabridge

Clarabridge The Clarabridge Intelligence PlatformThe key to truly understanding your customers and improving the customer experience exists within your data. The Clarabridge intelligence platform is the only solution that connects to all sources of customer feedback, analyzes the data in aggregate, and empowers your entire enterprise to act.Collect Customer Feedback Directly......

13. IntraService

IntraService IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.......

14. DeskPRO

DeskPRO DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.......

15. GoToHelpDesk.net

GoToHelpDesk.net GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.......