Top 15 Sentiments Alternative and Similar Softwares | Apr 2024

Sentiments - The world’s simplest feedback tool

The insight behind building Sentiments was -
1. The favourite medium of content consumption today is Facebook
2. Content comes in cards and the one which has the right visual cues gets consumed the most
3. The favourite means of expression today are Swiping (for Yes/No)
4. Emojis :) :( :D :P etc etc etc

So why does feedback have to be in plain “TEXT” (biggest reason why people do not consume feedback and give it)

1. Kikflo Live Chat

Kikflo Live Chat Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for......

2. UserVoice

UserVoice UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community.......

3. Inqwise

Inqwise Online survey software & questionnaire tool. Powerful survey software to create surveys, collect responses and analyze results. Easy to use and feature rich! Free: 5000 initial Responses + 100 Responses per month, Unlimited Questions in Unlimited pages, Unlimited collectors. Effortlessly distribute surveys (direct link, iframe, email, facebook, twitter and QR......

4. UseResponse

UseResponse UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.More flexibility and control for one-time fee, no monthly payments or hidden costs.It can be used as FAQ, ideas bank, bug tracking system, testimonials or......

5. Eyenewton

Eyenewton Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a company. It is difficult to express in words how great it works. Press the button in the right and just feel it.......

6. Concept.ly

Concept.ly Free Web & Mobile Mockup tool. Transform your Design and Mockups into clickable interactive applications. Perfect way to validate ideas faster with lean startup thinking.Best tool for quick prototyping.......

7. Smartlook

Smartlook Smartlook (getsmartlook.com) is Absolutely Free and Unlimited Visitor Screen Recording and Session Replay Tool. We'll record every visitor movement on your website. You’ll get to watch everything and become inspired with ingenious ways on how to improve your website. Smartlook is the easiest way to record the screen of your......

8. Shrtct

Shrtct Use Shrtct to prepare your team, make important decisions, gather and store information, plan, debate and hash it out. Everywhere and anytime.Shrtct Hashes tease out ideas and solve complex problems, plus also provide a material reference for later use. It is frequently used in business decision making processes and in......

9. Get Satisfaction

Get Satisfaction User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.Conversations are at the heart of your business, and Get Satisfaction makes open customer conversations the basis for a more satisfying (and need we say, cost effective) way to provide......

10. Freshdesk

Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support......

11. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

12. Tender Support

Tender Support Tender Support organizes your customer care so you can focus on delivering the best service possible.We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream. Tender organizes your support in a simple way that makes sure......

13. HappyFox

HappyFox HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook......

14. UserReport

UserReport UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost anything you want to ask your website's visitors.......

15. Social Intents

Social Intents Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List......