Top 15 VICIdial Contact Center Suite Alternative and Similar Softwares | Mar 2024

VICIdial can be installed on your own hardware or you can use our hosted service. It is extremely flexible and scalable. A large VICIdial installation can handle over two million(2,000,000) phone calls per day, with over five hundred(500) agents handling calls and internet communications from customers. There are also over two thousand(2,000) settings and configuration options, allowing easy customization of distinct call flows, agent permissions and other settings.

VICIdial also allows you to have agents logged in from remote locations. The agent screen is available in sixteen(16) different languages, with options to make your own translations as well.

1. uContact

uContact uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.Some features: - ACD- Virtual Hold- Recording- PBX- Audio, Video, Desktop Softphone- IVR- Voice Broadcast- TTS......

2. TouchStar Dialler

TouchStar Dialler The TouchStar Dialer, provided by Daviker, is a feature rich and cost effective outbound call centre solution that substantially improves productivity, accountability and profitability throughout any call centre operation. The TouchStar Dialler comprises of blended predictive and power dialler, advanced call recording, real time and historical reporting, advanced scripting with......

3. Texo.cc

Texo.cc Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized engagements across the customer journey. Texo.cc empowers users to quickly innovate with minimal technical Intervention, thereby challenging the status quo of traditional inbound, outbound, or blended contact centers.Texo.cc allows a business to take control of their......

4. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

5. Voiptime Cloud Lead Management System

Voiptime Cloud Lead Management System Voiptime Clould is an innovative cloud solution for sales by phone. The smart and intuitive Lead Management System helps to store all your contacts in one place and manage them easily. Connect your email and see message history while calling a client, record your call and listen to it later,......

6. ExDialer

ExDialer An extremely light-weight, easy-to-use, theme-able dialer app, brings a lot to the table as yet another alternative to Android's stock dialer.......

7. DW Contacts & Phone & Dialer

DW Contacts & Phone & Dialer DW Contacts & Phone & Dialer is an extension for your stock dialer, contacts and phone management application It focuses on business functions. Improve the efficiency of your work.......

8. Facebook Hello

Facebook Hello Make your phone smarter with Hello. Built by Messenger just for Android, Hello combines info from Facebook with the contact info on your phone so it's easy to stay in touch with the people you care about.Now you can see who's calling, block unwanted calls and search for people and......

9. MyPhone+ for Facebook

MyPhone+ for Facebook Meet the next generation dialer for the iPhone that syncs your contacts with their pictures and information from Facebook......

10. KOOKOO

KOOKOO Kookoo offers customer interactive solutions for your small business. Features like IVR, cloud PBX, toll free numbers will be provided for diffrent business sectors......

11. Pulsar callback

Pulsar callback You can install this widget on your website. It analyzes the behavior of your visitors and offers the callback in 27 seconds, increasing chances to sell your product or service.......

12. Nectar Desk

Nectar Desk Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently......

13. Truedialer

Truedialer Ever looked at your call history and wondered, whose numbers are these?Truedialer magically adds names & photos to unknown numbers in your call history, making your phone Truly smart. Time to replace your standard dialer!Truedialer is brought to you by Truecaller, a community of over 200 million members working together......

14. Dialer One

Dialer One Dialer One is smart multilingual T9 like dialer application & contact management application.*Speed dial*Call log grouped by contact*Send contact*Customizable*Swipe between screens*Tone dial*Export calls*Simultaneous search on calls and contacts on two languages*Filter contacts by group/organization*Filter calls by type......

15. GO Contacts

GO Contacts GO Contact is a replacement of stock Contacts and Dialer for Android.** EX version, with extra features is no longer available. **Features:1. Quick find: by any letter, name, keyword.2. Group contacts: Drag&group; batch SMS or email by one-key press.3. Merge duplicated identified by name or phone number.4. Smart dialing: Only......