Top 15 Kayako Alternative and Similar Softwares | Apr 2024

Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support.

1. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

2. LiveAgent

LiveAgent LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and monitor Tweets mentioning your brand or important keywords - all from one......

3. LiveChat

LiveChat LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.Create LiveChat account, customize it in 3 minutes and chat right away......

4. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

5. Kikflo Live Chat

Kikflo Live Chat Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for......

6. Live Site Help

Live Site Help Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.Using the operator's application (available as a web app, for Windows and Mac OS X), your support team can handle multiple chat sessions and chat with......

7. Yonyx

Yonyx About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while......

8. Resend

Resend With Resend you can see who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven in-app messages.All you need to do i include a code snippet on your website, and the Resend help widget will appear,......

9. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

10. ChatPirate

ChatPirate We are delighted to introduce the simplest live chat software ever. Join our free beta and see for yourself! It seamlessly integrates with your website, and you can start chatting with your visitors right away. Be there when your visitors need you the most, offer help and capture leads with......

11. Baseactive

Baseactive BaseActive is a powerful, lightweight hosted live chat software enabling companies to easily engage with their website visitors in doing so increasing sales.......

12. UserEcho

UserEcho UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.......

13. Live Chat Live Help

Live Chat Live Help We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number......

14. My Hall Monitor

My Hall Monitor Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

15. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......