Top 15 Brimir Alternative and Similar Softwares | May 2024

Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface.
Received emails are converted to tickets, which can be assigned to agents.

1. LiveChat

LiveChat LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.Create LiveChat account, customize it in 3 minutes and chat right away......

2. Jitbit Helpdesk

Jitbit Helpdesk Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.......

3. Kayako

Kayako Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support.......

4. Orcadesk

Orcadesk Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.......

5. Deskulu

Deskulu Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any......

6. StivaSoft Ticket Support System

StivaSoft Ticket Support System Easy help desk software solution for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites and modify the source files. The nice and user-friendly interface makes it easy for end-users to customize the Ticket Support Script by setting up preferred features or creating customized and multilingual......

7. Desk.com

Desk.com Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. Desk.com helps small businesses and growing support teams create the Happiest Customers......

8. SupportPal

SupportPal SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.SupportPal has organisations, allowing multiple users......

9. UserRules

UserRules Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.......

10. IzzyHelp

IzzyHelp An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing. For your users, handy helpdesk button located on the bottom of your browser, with dynamic FAQ and support a ticket function - no page reload is needed to......

11. OTRS Help Desk

OTRS Help Desk OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help desk software, OTRS, no communication is lost and customer requests are routed automatically to the right service team, ensuring they......

12. NetHelpDesk

NetHelpDesk Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.......

13. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

14. HelpMaster

HelpMaster If your business needs to log, track, manage, automate and escalate support issues, then please read on.HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single software suite. Priced to be affordable, and packed with features that scale to any size......

15. Yonyx

Yonyx About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while......