Top 15 versaSRS Alternative and Similar Softwares | Aug 2019

versaSRS - Help Desk | Service Desk | ITSM - Customer Support, Service Desk, Service Request & Trouble Ticket Software.

versaSRS is a browser-delivered feature-rich and flexible customer support Help Desk, Service Desk and ITSM solution that enables businesses to quickly and effectively manage and improve the quality of their interactions with employees, end users and customers raising service requests, issues, incidents or trouble tickets.

1. versaSRS Service Management

versaSRS Service Management Manage your business end to end more efficiently and increase productivity with one scalable, web-based solution. versaSRS includes over 20 modules including CRM, ITIL Aligned Service Management, asset management, customer portals, task workflow, chat and much more.......

2. CustomAnswers

CustomAnswers CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......

3. Tiki Wiki CMS Groupware

Tiki Wiki CMS Groupware Tiki Wiki CMS Groupware is a full-featured, web-based, multilingual (40+ languages), tightly integrated, all-in-one Wiki+CMS+Groupware, Free Source Software (GNU/LGPL), using PHP + Smarty, MySQL, Zend Framework, jQuery and Bootstrap. Tiki can be used to create all kinds of Web applications, sites, portals, knowledge base, intranets, and extranets. It is actively......

4. Yonyx

Yonyx About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while......

5. Vision Helpdesk

Vision Helpdesk Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk)Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.2) Satellite Desk......

6. HappyFox

HappyFox HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook......

7. Live Site Help

Live Site Help Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.Using the operator's application (available as a web app, for Windows and Mac OS X), your support team can handle multiple chat sessions and chat with......

8. TrackerSuite.Net

TrackerSuite.Net TrackerSuite.Net is a suite of Web based, integrated applications for Project Management, Service Desk, Time and Expense Reporting, Purchasing, CRM, Asset Management, HR and Payment Requests.These applications integrate with email platforms including Microsoft Outlook and Lotus Notes, allowing users to surface them within their email clients. Microsoft Outlook users can......

9. WhatsHelp

WhatsHelp WhatsHelp is a CRM and customer communication platform to exchange messages or send targeted notices to your customers using popular mobile messaging apps. Chatting, broadcasting and bots are all in one place!WhatsHelp allows customers to place orders and ask questions directly through Messenger in real-time, personally and privately. Companies can......

10. OpenTraits

OpenTraits OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

11. VisionFlow

VisionFlow VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.......

12. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

13. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

14. BuzzFlow

BuzzFlow BuzzFlow is the right choice if your business runs on corporate or personal Gmail. It’s a user intuitive CRM that is directly baked into your Google Inbox.It is,-User friendly-Truly web based-FREE FOREVER for 3 users-Lives inside your Gmail inboxBuzzFlow is a multi-purpose system which is more than a CRM. It......

15. LiveAgent

LiveAgent LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and monitor Tweets mentioning your brand or important keywords - all from one......