Top 15 Spridz.com Alternative and Similar Softwares | May 2024

Real time customer feedback and analytics
Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!

No more long surveys or costly data analysis
Now customers can rate your company in an instant via email, chat, and helpdesk systems.

Feedback is then converted into customer satisfaction ratings to show how your company is doing over any period of time.

1. Clarabridge

Clarabridge The Clarabridge Intelligence PlatformThe key to truly understanding your customers and improving the customer experience exists within your data. The Clarabridge intelligence platform is the only solution that connects to all sources of customer feedback, analyzes the data in aggregate, and empowers your entire enterprise to act.Collect Customer Feedback Directly......

2. Freshdesk

Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support......

3. Qeryz

Qeryz Qeryz is a pop-up, as-you-go microsurvey that you can put in any and every webpage you have in your website.......

4. Scopedesk

Scopedesk Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.Scopedesk gives you an online help desk software with powerful and easy-to-use features which allows you to collaborate......

5. BigRemark

BigRemark BigRemark is a simple way to connect with your customers and discover how they feel about your product or service in real-time. We create the opportunity for businesses to correct negative feedback before it gets posted online & amplify positive word of mouth by enabling customers to easily share their......

6. Customer Thermometer

Customer Thermometer Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers and staff. Write, create and send beautiful, branded emails in seconds. Your......

7. ResponseTek

ResponseTek ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......

8. My Hall Monitor

My Hall Monitor Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

9. Inforobo

Inforobo Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that......

10. Bime

Bime BIME allows you to connect to both the online and the on-premise world in the same place. Create connections to all your data sources, create and execute queries and view your dashboards easily - all within BIME's beautifully intuitive interface.......

11. Subiz

Subiz Ecommerce are better place live chat to interact and build a close connection with customers. Subiz allow website owner monitor and chat with visitors surfing their online store in real-time, impress them personally, turn them into paying customers. Subiz brings together everything you need into a Live Chat solution to......

12. Helprace

Helprace Helprace is an all-in-one customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback widget.Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a......

13. Supportbench

Supportbench Supportbench is your next level in customer support.It empowers you to deliver on what you promise to your customers. Whether people are reaching out to you by email, twitter, or any other channel; Supportbench automatically organizes your work by the customers SLA, taking out the guess work on who to......

14. Respond

Respond Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers and keep them happy. Too bad 99% of social media management tools simply aren't......

15. Enchant

Enchant Simple customer support for growing teams. It's like gmail on steroids!Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.To your customers, it's just email. They will never see a ticket number and will never have to log into anything!......